Privacy policy
Effective as of 01/04/2026
This Privacy Policy outlines how your personal information is collected, used, and shared when you visit our website or make a purchase. This policy has been adapted to comply with U.S. privacy laws and regulations, including state-specific requirements.
ARTICLE 1 - PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse our Site, we collect information about the web pages or products you view, the websites or search terms that directed you to our Site, and how you interact with our Site. We refer to this automatically collected information as “Device Information.”
We collect Device Information using the following technologies:
• Cookies: Below is a list of cookies we use. We have listed them so you can choose whether to opt-in or opt-out:
• _session_id: Unique session identifier, allows Shopify to store session-related information (referrer, landing page, etc.).
• _shopify_visit: No data retained, persists for 30 minutes from the last visit. Used by the website provider’s internal statistics tracker to record the number of visits.
• _shopify_uniq: No data retained, expires at midnight (visitor’s local time) the following day. Counts the number of visits to a store by a single customer.
• cart: Unique identifier, persists for two weeks, stores cart-related information.
• _secure_session_id: Unique session identifier.
• storefront_digest: Unique identifier, indefinite if the store has a password; used to determine if the current visitor has access.
• Log Files: Track actions occurring on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site.
Additionally, when you make or attempt to make a purchase through our Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”
When we use the term “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.
ARTICLE 2 - HOW DO WE USE YOUR PERSONAL INFORMATION?
Generally, we use the Order Information we collect to process any orders placed through our Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
• Communicate with you;
• Screen for potential fraud or risks; and
• Provide you with information or advertisements related to our products or services, in line with your preferences.
We use the Device Information (in particular, your IP address) that we collect to:
• Screen for potential fraud or risks; and
• Improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use it as described above. For example:
• Shopify: We use Shopify to power our online store. For more information about how Shopify uses your Personal Information, please visit: Shopify Privacy Policy.
• Google Analytics: We use Google Analytics to understand how our customers use the Site. For more information about how Google uses your Personal Information, please visit: Google Privacy Policy. You can also opt out of Google Analytics here: Google Analytics Opt-out.
We may also share your Personal Information to comply with applicable laws and regulations, respond to subpoenas, search warrants, or other lawful requests for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may interest you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (NAI) educational page.
To opt out of targeted advertising:
• Bing
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal.
ARTICLE 3 - SMS
We value your privacy and the information you agree to share as part of our SMS service. When you opt in at checkout by checking the "Text me with news and offers" box and providing your phone number, we use that information to send you text notifications related to your order (including order confirmations, shipping updates, and abandoned cart reminders), customer service messages, SMS marketing offers, and transactional texts including feedback requests.
No sharing with third parties for marketing purposes. We do not share, sell, rent, lease, or transfer your phone number, SMS opt-in data, or any consent information to third parties or affiliates for their own marketing or promotional purposes. Phone numbers and SMS opt-in data are excluded from any data sharing described elsewhere in this Privacy Policy.
We may share phone numbers only with service providers who help us deliver SMS messages (such as our SMS platform provider) strictly for the purpose of sending the messages you have consented to receive. These providers are bound by confidentiality obligations and are not permitted to use your data for their own purposes.
Our website uses cookies to track items placed in your cart, including when you abandon your order. This information is used to determine when to send cart reminder messages via SMS. SMS messages also allow delivery personnel to contact you about your order.
Reply STOP to unsubscribe at any time. Reply HELP for assistance. Message frequency varies. Message and data rates may apply.
ARTICLE 4 - YOUR RIGHTS
If you are a U.S. resident, including in California and other states with privacy laws, you have the right to:
• Access the personal information we hold about you;
• Request corrections, updates, or deletions of your personal information.
To exercise these rights, please contact us using the information provided below.
ARTICLE 5 - DATA RETENTION
When you place an order through the Site, we retain your Order Information for our records unless and until you request its deletion.
ARTICLE 6 - CHANGES
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at contact@qontroler.com.
